At toky88, we understand how important your privacy is. This document clearly explains how we collect, use, store, and protect your personal information — so you can play with confidence knowing your data is always safe with us.
Six core privacy principles we practise every day to maintain your trust.
All data transmitted between your device and toky88 servers is protected by industry-standard 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored in data centres equipped with strict physical and digital access controls, 24/7 monitoring, and automated backup systems to prevent any data loss.
Our Know Your Customer (KYC) process is implemented transparently — your identity verification data is used solely for its designated purpose and is not shared without your consent.
Toky88 has never and will never sell, rent, or trade your personal data to third parties for marketing or any commercial purpose without your explicit consent.
You have the full right to access, correct, delete, or withdraw consent to the use of your personal data at any time through toky88 customer support.
In the event of any security incident involving your data, toky88 is committed to notifying you promptly and taking immediate action to minimize its impact.
We collect your data to enable gameplay, ensure account security, and comply with applicable laws. We do not sell your data. You may request access, correction, or deletion of your data at any time. All data is protected with 256-bit SSL encryption.
This Privacy Policy explains toky88's privacy practices regarding the collection, use, disclosure, and protection of your personal information when you use the toky88 platform, accessible via toky88.net and the toky88 mobile app. This document also explains your rights regarding your personal data and how you can contact us with any questions or concerns.
By registering an account or using any toky88 service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy should be read together with Terms and Conditions toky88 which forms part of the overall agreement between you and toky88.
Toky88 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | KYC verification & eligibility |
| Contact Data | Email address, phone number, residential address | Communication & Support |
| Financial Data | Bank account details, payment methods, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Improvements |
| Usage Data | Game history, betting preferences, login timestamps | Personalise your experience |
| Communications Data | Support chat records, feedback, and complaints | Service improvements |
We only collect data that is strictly necessary for the stated purposes. You are not required to provide all information, but withholding certain data may prevent you from accessing specific features such as fund withdrawals.
Toky88 uses your personal data on a lawful basis and for the following purposes:
We will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Toky88 does not sell, rent, or trade your personal data. However, we may share your data with the following selected parties on a legitimate need basis:
All third parties that receive your data from toky88 are required to comply with strict data protection standards. We do not permit them to use your data for their own purposes. Any cross-border data sharing is carried out with appropriate additional safeguards.
Toky88 implements a comprehensive range of technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Key measures we employ include:
While we make every effort to protect your data, no security system can be guaranteed 100% secure. We encourage you to also take precautions such as using a strong password and never sharing your login credentials with anyone.
Toky88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use three main types of cookies:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the toky88 platform. Note: Disabling cookies will not remove data that has already been collected.
Toky88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Our general data retention guidelines are as follows:
When the retention period expires and there is no legal requirement to continue storing the data, toky88 will securely delete or anonymise your data using industry-recognised methods.
As a toky88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to obtain a copy of the personal data we hold about you in a readable format.
If your data is inaccurate or incomplete, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to our legal obligations to retain certain data.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances.
You have the right to receive your data in a structured, machine-readable format transferable to other platforms where applicable.
In certain circumstances, you may request that we temporarily restrict how we use your personal data.
To exercise any of the above rights, contact our data protection team by email at [email protected] or via the live chat function within the platform. We will process your request within 30 working days and may require identity verification before action is taken.
The toky88 platform is for users aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
If we become aware of or have reason to believe that data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover that their child has registered on the toky88 platform are requested to contact us immediately at [email protected].
Toky88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. When significant changes are made, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the toky88 platform after any amendments take effect constitutes your acceptance of the updated terms. The latest version of this Privacy Policy is always accessible at toky88.net/privacy-policy.
If you have any questions, concerns, or wish to exercise your privacy rights, the toky88 privacy team is here to help. We operate 24 hours a day, 7 days a week.
Reach us via live chat on the toky88 platform — average response time is under 2 minutes for privacy-related enquiries.
Send your written request to [email protected] — we will respond within 30 business days.
To fully understand your rights and responsibilities at toky88, please also read: Terms and Conditions | Responsible Gaming | Frequently Asked Questions (FAQ)
With 256-bit SSL encryption, a transparent privacy policy, and our commitment to data security, toky88 is the right choice for responsible online entertainment in Malaysia.